After downloading the plug-in, I gave it a whirl. I called my house phone and surprisingly it was very clear. The next day, I needed to make a long-distance phone call and since, I was on my computer, I decided to use the new feature. I dialed the number, it rings, I'm place a queue as according to the recording my "call will be answered in approximately 5mins". When the rep answered, I said, "hello" and proceeded to explain my dilemma. In the middle of my explanation, I hear "hello, how may I help you!" Argh! She couldn't hear me. What a disappointment. I decided to search online to see if others were having the same problem...and they were.
I decided to update my drivers, reboot and try again. I tried calling a friend locally. The keyboard stated, it was dialing, but I couldn't hear it. Ugh! I then re-installed the initial plug-in, reboot and retried. This time I called my mom, who is local. I can hear the dial tone (yay!).
Mother: "Where are you? "Whose number is this?"
Me "You can hear me!" *smiling*
Mother: "Yes, I can. Stop yelling!"
Me: " It works!" *smiling*
Mother: "What are you up to now?"
Me: "I'm calling you from my laptop, through my gmail account."
Mother: "You and these gadgets"
Give it a try if you have a gmail account and if you don't sign up for one. Remember to update your drivers (sound) and then install the plug-in for the feature from Google. Long distance calls are free now; not sure for how long. International calls have a small fee.